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Terms and conditions for webshop purchases
– Borås Djurpark AB

All prices include sales tax. No card purchases from outside of Europe are permitted. You must be at least 18 years of age to shop at the webshop. Placing an order entails that you have approved our terms of purchase.

Delivery conditions
Day tickets and proof of purchase are delivered within a few minutes at the selected email address. The QR code is scanned at the zoo gate. Gift certificates may only be purchased at the zoo.

Refunds
You can cancel your order via email to entre@borasdjurpark.se within 14 days and a refund will be made to your card or account. No ticket refunds are permitted after this. No refunds are provided for used tickets. Contact Borås Zoo entre@borasdjurpark.se for refunds.
No refunds can be made at the zoo gate. Refunds are always made to the same card as used when purchasing.

Validity
Day tickets are purchased at the price for the relevant season. For hours of operation and current prices, visit www.borasdjurpark.se.

Borås Zoo rules
For reasons of safety, the following may not be brought into Borås Zoo: pets, bikes, rollerblades, skateboards, hoverboards, grilles or other objects that could jeopardize safety in the zoo. Please contact Borås Zoo staff if you have any questions.